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Frequently Asked Questions

HAVE OTHER QUESTIONS?

DOING A CORPORATE DRIVE?

First, thank you. We can offer you an impact certificate against this.

For coordination, please be in touch with Jade on:

jade@thriftforgood.org / 058 572 6686

2

HOW DO I PREPARE MY CONTRIBUTIONS?

It is very helpful if you could please wash and fold your items.

You would help us greatly by also including a note with any high value items or if contributing a luxury item (whether it is authentic or inauthentic).

Thank you so much for your incredible support!

3

WHERE TO CONTRIBUTE ITEMS WE DON'T ACCEPT?

For Toys, we recommend www.myecosouk.com o

https://toyshare.ae/. Also, you can try birthday bliss or Hope Amel UAE on Facebook.

For Electronics we recommend Tech for Good. Be in touch with Joshua on josh@thriftforgood.org or 058 821 0417 for collection/more information

For Textiles, Pillows, Cushions, and Thick Blankets, we recommend donating to your favourite dog shelter.

For Office Furniture and Uniforms, we recommend https://www.wastetowonder.com

For Home Decor, try giving to your security guards, or selling them at Dubai Flea Market.

For Hangers, your local tailor or laundromat.

4

WHERE DO WE COLLECT FROM?

We collect in Dubai. If you are outside of Dubai, you can arrange to send us your items.

5

DO YOU BUY THE ITEMS?

In exchange for all of your items (a bag or more worth AED10/above), we provide you with a gift certificate for AED10 for our physical store.

Should you want cash for your items, we recommend the following resellers:

  • Shop Retold for perfect quality branded women's clothing. You can sell your clothes for AED5 each and consign for authenticated luxury items (you will be paid 60%). Shop Retold accept donations on our behalf for anything that they do not want to buy.

  • The Luxury Closet for perfect/near perfect luxury items. They will authenticate your item and pay you approximately 40-60% of the retail price on a consignment basis.

  • Garderobe for women's fashion

  • La Suite for women's fashion

  • Have other suggestions?

6

WHAT HAPPENS TO YOUR ITEM?

First, we sort your items into:

A) Perfect quality - we sell in our stores and markets. Sometimes this happens on the same day. Otherwise, it can take up to a week before you start seeing your items in store.

 

B) Needs washing/stain treating/minor repairs - If the item is not perfect, but can be made to be perfect, we do our best.

  • Champions Cleaners sponsors 18kg of washing each week. We pay per kg thereafter.

  • Volunteers take home stained items (worth AED30 or more) and individually treat these.

  • We organize volunteer repair gatherings where we mend clothing that is we can fix. For the items we can't, Stitch In Time and Threadworks kindly sponsors our repairs.

 

C) Imperfect condition and can't be fixed/not worth fixing - we take these items to the weekly flea markets in Zabeel Park, Al Barsha Pond Park, Ibn Battuta etc and sell the items for AED5/piece. We also respond to local requests for clothing donations with this stock.

 

D) Condition is unsellable - Our partner, Kiswa, kindly buy these from us at AED2/kg and recycle them into furniture or carpet in Pakistan.

We also have several upcycling partners who select fabrics to turn into new awesome products here in Dubai.

 

E) Luxury - regardless of the condition, we do our best to authenticate internally, repair and sell for a seventh of the price new in store and online.

We send items we cannot authenticate to The Luxury Closet to sell through their portal.

Items that are returned as inauthentic are sold at flea markets.

 

F) High value jewellery and watches - Clara in Gold & Diamond Park kindly sponsor the authentication and valuing of jewellery. We price our items below market rate, calculated based on the market value for the weight/quality of the materials plus the making fee per gram.

Max&Max in Times Square Center kindly sponsor new battery watches for us.

 

G) Textiles including sheets, pillow covers and curtains - We donate these to be upcycled into sustainable period pads to be shipped overseas to support girls that would otherwise miss schools without a good solution for their periods. Alternatively, dependent on quantities, we donate these items to K9 Dog Shelter in Jebel Ali.

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