About the Role
Roles and Responsibilities
• Identify and manage tasks required to keep volunteers engaged and feeling their time is of value; tasks are given based on their strengths and comfort level,
• Have confidence when asking volunteers and colleagues to perform tasks and the reasons why these are important to the success of TfG,
• Provide a high standard of customer service at all times to volunteers, customers and donors alike,
• Keep the store floor well stocked with items, that pass the TfG quality check guidelines,
• Ensure all items on the floor are priced in line with our pricing schedule and/or have undergone the appropriate discounting,
• Be able to undertake tasks that require attention such as steaming or sorting clothes, whilst empowering volunteers to take on a more customer focused role,
• Update merchandise to stay in line with most recent VM Guidelines,
• Create a friendly and welcoming atmosphere in the store and stockroom during your shift,
• Reconcile POS at the end of a shift,
Requirements
Requirements:
• Excellent English and communication skills
• Confidence in your ability to lead a team to success,
• A friendly and amicable persona to get along in an ever-changing team of volunteers, colleagues, donors and customers,
• Fit and able, physical tasks will be required such as lifting boxes, steaming clothes, moving stock and longer periods of time spent on your feet,
• An appreciation of fashion, and the importance of sustainable shopping,
• Previous management and/or retail experience preferred
Benefits:
- AED5000 month compensation
- 25% in-store discount
- biannual flight allowance
- visa and health insurance (as needed)
- Maximum 40 hours per week with two consecutive days off; overtime to be given back in time off
- Supportive work environment
- Job satisfaction that you are building something beautiful, changing the fashion industry in Dubai, and raising funds for children's charity projects